QUESTION: I feel the product I purchased is wearing out prematurely. Isn’t this covered under my warranty?
ANSWER: Implied warranties are promises about the condition of products at the time they’re sold, but they don’t assure that a product will last for any specific length of time. (The normal durability of a product is, of course, one aspect of a product’s merchantability or its fitness for a particular purpose.)
Nor does the law say that everything that can possibly go wrong with a product falls within the scope of implied warranties. For example, implied warranties don’t cover problems such as those caused by:
- Ordinary wear
- Failure to follow directions
- Improper maintenance